Google Play Data Safety Compliance
Lonfao - Account & Data Deletion
Official Account and User Data Deletion Request Page
Application: Lonfao (Social Welfare Interpreter App)
Package Name: com.socialwelfare.lonfaoapp
Developer: Lamzing Technologies Pvt. Ltd.
1How to Delete Your Account From Within the App
If you have the Lonfao app installed on your Android device, you can instantly delete your account and associated personal data at any time:
- Open the Lonfao application on your mobile device.
- Sign in to your registered account (Customer or Interpreter).
- Tap the Profile tab in the bottom navigation bar.
- Scroll to the bottom and tap the red “Delete Account” button.
- Review the confirmation dialog and confirm. Your account will be removed immediately and your personal data purged/anonymized.
Upon confirmation, your active sessions will be terminated immediately and your personal identifiers removed from active user databases.
2Request Deletion via Web (Without the App)
If you have uninstalled the app, lost access to your device, or cannot log in, submit the form below to request account and personal data deletion:
3Data Handling & Retention Policy
In compliance with Google Play Developer Policy and Data Safety requirements, here is how each category of data is handled:
| Data Category | Action Taken | Retention Period |
|---|---|---|
| User Profile Data Name, phone, email, avatar | Permanently deleted | Immediate (in-app) or within 30 days (web request) |
| Authentication Credentials Tokens, password hashes | Revoked & permanently purged | Immediate |
| Call & Video Sessions Timestamps, meeting history | Anonymized or purged | Within 30 days |
| Financial / Compliance Data Audit records if applicable | Retained strictly for statutory audit compliance | Statutory legal period (e.g. 7 years) |
Direct Compliance Contact: You can also reach our data compliance officer directly at [email protected].